Grow Your Social Media Presence With A Charlotte-Based Company
With our award-winning team, which brings more than a million hours of expertise to the table, we’ll optimize your social media presence.
From building brand awareness to generating sales, our Charlotte social media agency will deliver results — as demonstrated by our 91% client retention rate.
If you want to expand your online reach and earn more revenue, we can help. Contact us online or call 704-802-1057 to speak with one of our experts today!

Charlotte, NC
Our Specialized Marketing Services
Charlotte Social Media Services
Social media helps you build brand awareness, connect with customers, and increase website visits. Learn how we can help take your Charlotte social media marketing campaign to the next level by clicking the button or watching the video below.
Charlotte SEO Services
SEO services can help you rank highly in search results and encourage traffic to your website, which leads to more revenue year-over-year. Learn more about our SEO services by clicking the button or watching the video below.
Charlotte PPC Services
Looking for pay-per-click marketing services in Charlotte? We’ve got you covered. Learn more by clicking the button or watching the video below.
Charlotte Web Design Services
Your website design is your virtual business card. Is yours a good representation of your business? If not, we can help. Learn more by clicking the button or watching the video below.
Charlotte Digital Marketing Services
Learn more about the digital marketing services we have to offer for your Charlotte business by clicking the button or watching the video below.
Meet WebFX
A world-class digital marketing agency with thousands of reviews applauding our transparency.
One of our experts will be in touch within 24 hours!

Located in Charlotte, NC
WebFX has partnered with numerous local businesses in North Carolina to help them grow with digital marketing. We’ve helped to implement campaigns including SEO, PPC, email marketing, and beyond.
WebFX
- 301 McCullough Drive Charlotte, NC, USA
- Get Directions
- 704-802-1057
- M-F: 9:00am – 5:00pm
How Charlotte social media marketing services can help your business
A competitive social media marketing plan benefits your business in several ways, including:
- Increases customer satisfaction
- Generates brand awareness
- Drives website traffic
- Improves target audience personas
- Positions you as an industry leader
Increases customer satisfaction
Increases customer satisfaction
It’s essential to satisfy your clients — and social media is becoming a part of that process. Now, more than 65 percent of shoppers use social media for customer service. If you’re inactive on social media, that can become a drawback for existing and potential clients.
By becoming active on social media, you can interact with your customers daily. Whether they’re sharing a positive review, requesting assistance, or asking a question, you can comment back. Your responses also help you showcase your brand, as well as how you handle negative reviews.
With WebFX you don’t have to manage your social media accounts by yourself. With our online review management services, we work with you to manage and respond to comments, questions, and reviews.
Generates brand awareness
Generates brand awareness
Whether you’re a mid-sized company or small business, your brand carries immense value. When it comes to brand awareness, social media plays a critical role. It lets consumers follow your company and hear the latest news about your products, services, or promotions.
In fact, studies show that the more than 50 percent of Americans that follow brands on social media are loyal to those companies. With an active social media presence and marketing campaign, you can build your brand with followers and reach out to new ones.
Starting your social media campaign now also puts you ahead of your competitors. Even if they have an account on Facebook, Twitter, Instagram, or LinkedIn, they’re probably not utilizing it from a digital marketing perspective. Remember, only 26 percent of companies use social media for marketing.
Drives website traffic
Drives website traffic
No matter your industry, from finance to hospitality to industrial business, you want to bring traffic to your website — and in some cases, to your physical location. Social media, as well as your dedicated WebFX account manager, can help you achieve that goal.
How? With content marketing.
By developing original content for your website — which you can share on your social media accounts — you can direct traffic to your website. Another technique includes partnering with an influencer in your market to highlight the perks of your services and products.
It’s important to keep in mind that driving website traffic is only one goal of social media marketing. It’s not necessarily the primary motivation. Generating brand awareness and loyalty, for instance, can pay dividends in the long term by improving your client retention rate.
Improves target audience personas
Improves target audience personas
A critical factor of marketing is target audiences. If you develop an inaccurate target audience and persona, that causes your marketing strategy to struggle. With social media, you gain direct access to your target audience.
By interacting with your followers, by responding to questions or posting polls, you learn about their wants and needs. That information helps you refine your target audience and your customer personas.
With a better idea of your target audience, you can improve your entire digital marketing campaign — not just your social media one. A few tweaks can lead to big changes, which you’ll notice as you gain more followers, website traffic, and revenue.
Positions you as an industry leader
Positions you as an industry leader
The Internet provides users with an immeasurable amount of data on a variety of topics. It’s one reason why 80 percent of consumers start their research into a product online. That’s why it’s valuable to create content and share it across your social media channels.
It’s essential, however, to write content that’s relevant and original. If it’s a generic and overdone topic, it’s unlikely people will read it. That’s why we offer content marketing, plus search engine optimization (SEO) copywriting services.
The result? A content calendar of compelling content that audiences want to read and share.
Over time, your company evolves into a leader in your industry. As a market leader, you’re the trusted reference for not only the basic and advanced features of your trade, but also the latest news hitting the market.
That kind of respect builds your brand, plus generates valuable traffic for your website.
Driving Digital Revenue For Our 1,450+ Satisfied Customers













Reach Your Business Goals in 2025 with WebFX
Get a free proposal“WebFX has always worked hard to make sure that we’re getting what we need out of the partnership, not just what may seem like the best result”
HydroWorxYour Dedicated Local Team
25+
Years of Experience
1,100
Testimonials
93%
Client Satisfaction Rating
WebFX is a top marketing agency in Charlotte
As the top marketing agency in Charlotte, we’re anything but average at WebFX. Here’s why:
At WebFX, we’re your partner and an extension of your marketing team. That’s why we provide you with transparent pricing, both on our website and over the phone. We keep things transparent too with RevenueCloudFX, our proprietary return on investment (ROI) software.
With RevenueCloudFX, which is the industry’s number one ROI tracking software, you can see the impact of your investment all day, every day. If you have questions, you can always ask your dedicated account manager.
At WebFX, we gauge our performance by our results. That’s why we consider ourselves a performance digital marketing agency, focusing on achieving your goals for growth, revenue, and more. Our hundreds of testimonials, as well as marketing stats, show that too.
At WebFX, our experience encompasses more than two decades. Plus, we feature a long-standing team of social media specialists. The result is a consistent team and dedicated account manager that works with you and understands your business.
At WebFX, we never settle. While “good enough” may work for some marketing agencies in Charlotte, it doesn’t work for us. That’s why we go the extra mile for you and your team, plus stay active on the latest trends and techniques in the industry.
Inside our Charlotte, NC office
Don’t be the last to catch the golden opportunity of partnering with the leading and award-winning digital marketing agency, WebFX in the Queen City. You’ll find our office in the University City area.
This city is home to the mesmerizing Metalmorphosis, NASCAR’s Hall of Fame, Charlotte Museum History, and the largest man-made whitewater rafting park at Whitewater Center.
Get in touch with our strategy team and let’s plan on how you can arrive first place in the digital marketing race. Off to the races in Raleigh, NC? Don’t forget to make a pit stop at our office.
Boost your visibility on social networks with a dedicated social media partner
At WebFX, our social media team is made up of award-winning social media graphic designers, ad copywriters, social advertising specialists, content writers, and more, ready to help you implement a revenue-driving social media marketing strategy.
Plus, our team takes the time to get to know your unique business, including your needs and goals, so we can craft a strategy designed to reach your business goals from the very start.
Get in touch with us today to get started!
Meet WebFX
A world-class digital marketing agency with thousands of reviews applauding our transparency.
One of our experts will be in touch within 24 hours!

FAQs
Where is your Charlotte office?
Our Charlotte office is located at 301 McCullough Drive Charlotte, NC, USA.
What is the phone number for your Charlotte office?
You can reach our Charlotte team by calling 704-802-1057.
When is your office open?
Our office is open, and our team ready to help, from 9:00am – 5:00pm, Monday through Friday.